How To Get Beyond Small Talk

How To Get Beyond Small Talk

Why do awkward silences feel so long and well, awkward and silent? We’ve all got those people at work with whom we struggle to strike up a conversation.  Whilst we can’t expect,or even want to be, best buddies with everyone, getting to know people better can have real...

How Saying Thanks Increases Productivity

How Saying Thanks Increases Productivity

Why should I thank him?  He was just doing his job If you've ever thought this, read on. Saying thanks to your team will increase productivity Yes, I know.  You expect everyone on your team to do a great job.  To strive to exceed expectations. But just put yourself in...

How To Delegate When Your Team Is Too Busy

How To Delegate When Your Team Is Too Busy

You know, as a manager, you should delegate.  Maybe you need to because your to do list is no longer something you can conquer alone.  Or perhaps you want to develop your team members, give them more challenging work to do. But you look across the office and see how...

How Your Body Language Can Boost Your Confidence

I first watched this several years ago. I was on a train on my way to a customer meeting that was filling me with dread. I was there to deliver bad news and it wasn't going to be pretty. I was new in my role and I knew I wouldn't have good answers to the inevitable...

9 Confidence Hacks To Help You Speak Up In Meetings

9 Confidence Hacks To Help You Speak Up In Meetings

"Speak your mind, even if your voice shakes" Maggie Kuhn You're a new manager and suddenly you're invited to meetings at the 'next level'. The invitation list also includes your peers (who are more experienced than you) and a layer of 'senior managers' who barely know...